Terms & Conditions
All prices are subject to VAT
Carriage is charged at cost.
Outsized stock garments are subject to a manufacturer’s surcharge.
Stock garments that are returned must be unworn, in pristine condition in their original packaging with all the relevant garment labels attached . When garments are returned to manufacturers there is normally a re-stocking charge that will be passed on to the customer.
Our Returns Policy also applies to sample garments and sizing sets.
Sample garments are invoiced at the point of despatch and credited when returned within 14 days. It is the customer’s responsibility to return the garments at their own expense.
Claims for non-delivery or allocation short-falls must be received within 24 hours of the despatch date.
Replacement orders will normally be delivered within three working weeks or sooner depending on stock availability.
Bespoke garments are strictly non-returnable.
A Bespoke Garment is:
- Any garment manufactured to order.
- Any non-standard size item.
- Garments that have been altered to order.
- Any garment that has been embroidered or personalised in any way.
For new accounts payment of the initial invoice is Pro-Forma. Thereafter payment is due strictly 14 days net of the date of invoice unless by agreement.
For bulk orders we request a deposit as order confirmation with the balance due on completion.
For customers who do not have an account payment at point of order is appreciated.